Policies
Data Protection & Privacy
Last updated: July 2026
This policy explains how Reality Bee Limited ("we", "us", "our") collects, uses and protects personal information when you use our website www.realitybeeltd.com.ng or engage our services. We process personal data in line with the Nigeria Data Protection Act (NDPA) 2023 and, where applicable, the EU and UK General Data Protection Regulation (GDPR).
Who we are
Reality Bee Limited is the data controller for personal data collected through this website and our order channels. You can reach us at realitybeeltd@gmail.com or at 5 Ikosi Road, Oregun, Ikeja, Lagos, Nigeria.
Information we collect
- Contact details — name, email address, phone number, delivery address.
- Order information — items ordered, sizes, artwork or files you upload, order value and history.
- Payment details — processed directly by our payment providers; we do not store full card details on our servers.
- Correspondence — messages you send us by email, phone, WhatsApp or contact form.
- Technical data — IP address, browser type, device information and pages visited, collected through cookies and similar technologies.
How we use your information
- To process, produce and deliver your order.
- To communicate with you about quotes, orders, artwork proofs and support.
- To issue invoices and keep accounting records as required by law.
- To improve our website, products and customer experience.
- To send you occasional updates or offers — only where you have opted in, and you can unsubscribe at any time.
Legal basis for processing
We rely on the following lawful bases: performance of a contract (to deliver your order), legal obligation (tax and accounting), legitimate interest (to run and improve our business securely) and consent (for marketing communications and non-essential cookies).
Sharing your information
We do not sell your personal data. We share it only with trusted service providers who help us run our business, including:
- Payment processors to take secure payments.
- Courier and logistics partners (e.g. GIG, DHL) to deliver your order.
- Hosting, email and analytics providers that support our website.
- Regulators, tax authorities or law enforcement where required by law.
Where these providers are outside Nigeria, we take reasonable steps to ensure your data is protected to an equivalent standard.
How long we keep your data
We retain personal data only as long as necessary to fulfil the purposes for which it was collected and to comply with legal, tax and accounting requirements (typically up to 7 years for financial records). Marketing data is retained until you unsubscribe.
How we protect your data
We use industry-standard measures — encrypted connections (HTTPS), access controls, and vetted service providers — to protect your information. No online service can be guaranteed 100% secure, but we continuously work to safeguard your data.
Your rights
Under the NDPA and GDPR you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your data where there is no legal reason to keep it.
- Object to or restrict certain processing.
- Withdraw consent to marketing at any time.
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC).
To exercise any of these rights, email us at realitybeeltd@gmail.com.
Cookies
Our website uses essential cookies to keep the site working (for example, remembering the contents of your cart) and may use analytics cookies to help us understand how the site is used. You can control cookies through your browser settings.
Changes to this policy
We may update this policy from time to time. The current version will always be available on this page with the "last updated" date above.
Contact
Questions about your data or this policy? Contact us at realitybeeltd@gmail.com or +234 912 593 7437.